Psg88 Privacy Policy — How We Protect User Information
This Privacy Policy outlines how psg88 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Please read this document before registering for or using our services.
Effective Date: 1 January 2026
1. Information We Collect
When you register and use the psg88 platform, we collect several categories of information to ensure our services function properly and securely. The information collected includes the following:
Account Information
During registration, you are required to provide a username, email address, phone number, date of birth, and password. This information is used to verify your identity, grant access to your account, and confirm that you meet the minimum age requirement.
Device and Browser Information
Psg88 automatically collects technical information when you access the platform, including device type, operating system, browser type and version, IP address, time zone, and screen resolution. This information helps us diagnose technical issues and optimise the display experience for Malaysian users across different smartphones.
Payment & Transaction Information
To process MYR deposits and withdrawals, we collect information related to your chosen payment method, such as the bank account number required for transfers or your digital wallet ID for TNG eWallet. Full credit or debit card numbers are not stored on psg88 servers — this sensitive information is processed directly through third-party payment providers that meet industry security standards.
Cookies and Usage Data
We use cookies and similar tracking technologies to record your navigation patterns on the platform, pages visited, session duration, and preference settings. This data allows us to personalise your experience and identify areas for improvement.
2. How We Use Your Information
The information we collect is used exclusively for the following purposes, and nothing beyond them:
- Account management: To process registrations, verify logins, restore account access, and maintain accurate user profiles.
- Transaction processing: To securely and accurately process MYR deposits and withdrawals via local Malaysian payment methods.
- Security and fraud prevention: To detect suspicious activity, prevent unauthorised access, and maintain the integrity of the psg88 platform.
- Service improvements: To analyse usage patterns and improve the interface, loading speed, and overall user experience on the mobile platform.
- Service communications: To send account-related notifications, transaction confirmations, and important updates regarding our terms or policies.
- Legal compliance: To comply with applicable legal and regulatory requirements in Malaysia, including anti-money laundering (AML) obligations where relevant.
Psg88 does not use your information for third-party marketing purposes without your explicit consent.
3. Data Storage & Security
Psg88 stores user data on servers protected by multi-layered security measures. All communications between your device and our platform are transmitted via SSL/TLS encryption protocols, ensuring that data cannot be intercepted or read by unauthorised parties in transit.
User passwords are never stored in plain text — they are processed through a hashing algorithm that meets industry-accepted cryptographic standards before being saved. This means that even in the highly unlikely event of a data breach, your actual password remains protected.
Access to the psg88 user database is strictly limited to authorised personnel on a least-privilege basis. All access is logged and monitored. Inactive user data is retained for the period required under applicable Malaysian law, after which it is securely deleted or anonymised.
4. Cookies, Tracking & Information Sharing
Cookie Usage
The psg88 platform uses both session cookies and persistent cookies. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period to remember preferences such as your language selection and to enable smoother logins. You can manage or delete cookies through your browser settings, though doing so may affect certain platform features.
Third-Party Sharing
Psg88 does not sell, rent, or trade users' personal information to third parties for marketing purposes. User information may be shared with third parties only in the following limited circumstances:
- Payment providers: Required transaction information is shared with approved payment providers solely for the purpose of processing your MYR deposits and withdrawals.
- Legal compliance: psg88 will disclose user information to the relevant authorities if required by a court order or applicable Malaysian law.
- Technical service providers: Minimum necessary information may be shared with technical infrastructure providers who are bound by strict confidentiality agreements.
5. User Rights & How to Contact Us
Right to Access, Correction, and Deletion
As a psg88 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Correction: If any information we hold about you is inaccurate or incomplete, you may request a correction through your account settings or by contacting psg88 support.
- Right to Deletion: You may request the deletion of your personal data, subject to any legal retention requirements that may prevent immediate deletion in certain cases — such as transaction records required for tax or compliance purposes.
- Right to Object: You have the right to object to the processing of your data for specific purposes, including direct marketing.
Policy Changes & Contact Us
Psg88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of material changes via account notifications. The effective date at the top of this page reflects the most current version.
For any privacy-related enquiries, data access requests, corrections, or deletions, please reach out to the psg88 team at: [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You may also review our FAQ page for additional information on account management and privacy.